Racketeer dashboard — sites, racks, and devices
Racketeer RACKETEER.IO
v0.3.2 — Free Plan Now Live

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Rack documentation for fire & security, IT, and AV integrators. Drag-and-drop rack builder, full port mapping, PDF reports. Choose self-hosted (your network, zero cloud dependency) or cloud-based (no installation needed). Free plan available — no card needed.

Start Free → Download or use the cloud version →
Windows · macOS · Linux
No cloud. No phone-home.
Auto-starts at boot
Air-Gap Compatible
Windows · macOS · Linux
Windows Installer
PDF & CSV Export
1U–42U Rack Support
600+
Racks Documented
100+
Customers
0
Bytes Sent To Cloud
"Before Racketeer, our field engineers were constantly fighting with slow cloud-based sheets or clunky enterprise software while deep inside concrete server rooms. Being able to document an entire 42U rack offline, right from the floor, and have it sync perfectly later has completely transformed our deployment speed."
M.V.
Senior AV Infrastructure Lead
"We've tried every network mapping tool on the market, but they all treat rack elevation as an afterthought. Racketeer is clearly built by people who actually install hardware. It's clean, lightning-fast, and gives my team a single, accurate source of truth for every client site we manage."
S.J.
Director of Managed Services
"The offline-first architecture is a game changer. I spent three days doing a lift-and-shift in a data center with zero cellular reception, and Racketeer didn't miss a beat. The UI is incredibly intuitive—no bloat, just pure, efficient rack documentation."
D.C.
Principal Network Architect
"Accurate rack layouts are critical for our compliance and maintenance handovers. Racketeer lets our technicians document power, patch mapping, and equipment layouts in minutes rather than hours. The exportable documentation alone has saved us countless back-and-forth emails with clients."
E.R.
Operations Manager

STOP DRAWING RACKS
IN VISIO.

Rack documentation is still done in Visio templates, Excel sheets, and photos on a phone. It's slow, it goes stale the moment you leave site, and it falls apart at handover. Sound familiar?

✕ Manual Visio
Hours Per Rack
Dragging boxes in Visio for every U, every cable, every revision. Hours you can't bill back, on documentation nobody enjoys making.
✕ IP Clashes
Conflicts Found On Site
Duplicate IPs and patch mistakes don't surface until an engineer is standing in the comms room — a wasted visit and an awkward call to the client.
✕ Handover Chaos
Records That Don't Match
As-builts that never got updated. Spreadsheets nobody can find. Compliance and audit packs cobbled together the night before sign-off.
There's a faster way. Racketeer documents the whole rack — visually — and exports the handover pack in one click. ↓
0U
Max Rack Height
0
Supported Platforms
0%
Offline Operation
0 Cloud
Dependencies
01 — Features

ENGINEERED
FOR RELIABILITY.

Every detail of your physical infrastructure, documented to the millimetre — without sending a byte off-site.

Millimetre Precision
Full support for 1U–42U, front and rear mounting, and zero-U assets. Place devices exactly as they live in the real rack, no guesswork.
Power & Load Mapping
PDU outlet tracking per device. Map breaker assignments and monitor capacity allocation across your whole rack — before anything overloads.
Privacy First
Air-gap compatible. No cloud required. Your infrastructure data stays on-premise, always. Zero telemetry, zero callbacks, zero exposure.
Port Mapping
Map network, power, video, and data connections between devices. Colour-coded by cable type. Patch panels, SFP, console, HDMI — all tracked.
Multi-Site Organisation
Group racks into sites and manage a full portfolio of client installations from one interface. Instant search across all devices and connections.
PDF & CSV Reports
One-click professional rack documentation. Export PDFs for client handover, as-built records, or compliance. Device lists to CSV for asset management.
Asset License Tracking
Track software, hardware, and subscription licenses per site. Expiry alerts on the dashboard surface renewals before they lapse — no spreadsheet needed.
Camera & CCTV Documentation
Document every camera on your NVR — IP address, MAC, VLAN, patch location, cable ID, and connection type. Bullet, dome, PTZ, thermal, fisheye and more. Full handover pack included.
PAVA System Documentation
Document public address and voice alarm systems. Track horn speakers, bi-directional units, fist mics, and yellow phones — complete with IP, patch location, beacon fitted status, and directory numbers.
IP Conflict Detection
Real-time clash detection across all devices, cameras, and PAVA units on every site. Dashboard alerts flag duplicate IP addresses before they cause problems on site.
Audit Log
Every change is recorded — who did what, when, and to which device. Filterable by action, entity type, site, and date. Export the full log to PDF for compliance and client records.
Custom Devices & Templates
Build your own device types and save rack layouts as reusable templates. Clone an entire rack — with or without network info stripped — for fast deployment across multiple sites.
Connections & Cable Report
Cross-site port connection report filtered by site, rack, cable type, or status. See every active, reserved, and disconnected port at a glance. Export to PDF or CSV for as-built records.
Drive Bay & Storage Documentation
Document drive bays slot-by-slot on NVRs and servers. Record capacity, brand, and hot spare status per drive. Includes a built-in RAID calculator to plan and verify storage configurations.
Import & Export
Back up or migrate your full infrastructure as a single JSON file. Import existing documentation or share rack configurations between installations — no data ever touches the cloud.
Interactive Site Map
Drop a pin for every site on a live interactive map. Instantly visualise your entire portfolio — click any pin to jump straight to that site's racks and documentation.
Network Topology View
Auto-generated network tree from your port connections — from core switch to edge devices. Visualise the full signal path across every rack and site without drawing a single line.
IPAM & Subnet Management
Plan, allocate, and track IP address ranges across every site. Search any address instantly, spot gaps, and see which device is using what — without leaving your rack documentation.
Maintenance Scheduling
Log planned and completed maintenance tasks against any device, rack, or site. Set due dates, assign tasks, and track status — so nothing slips through the cracks between site visits.
QR Code Rack Labels
Generate printable QR code labels for any rack. Scan with a phone on-site to jump straight to that rack's full documentation — instant access without searching, even on a mobile browser.
02 — Who It's For

BUILT FOR
INTEGRATORS.

Purpose-built for the trades that live inside comms cabinets and server rooms.

Fire & Security
EVERY PANEL.
EVERY PORT.
Document NVR racks, camera patch panels, alarm panels, and access control equipment. Generate handover documentation your clients actually trust.
IT Infrastructure
NETWORK
CLARITY.
Visualise server rooms and data centres. Map switch ports, SFP connections, KVM, and power distribution. Know what's plugged in before you touch it.
AV Integration
SIGNAL PATHS,
DOCUMENTED.
Rack amplifiers, processors, and distribution equipment. Map HDMI, SDI, audio, and control signal paths. Produce professional drawings for client sign-off.
03 — Getting Started

UP IN
MINUTES.

One installer on Windows (no Docker), or a simple Docker-based deployment on macOS & Linux. No server setup, no accounts portal, no configuration hell.

01
Install
Run the Windows .exe installer (or the Docker deployment on macOS & Linux). Racketeer is ready immediately — no manual configuration, no restarts required.
http://localhost:3000
02
Activate
Log in as admin, navigate to License, and paste your key. Fully offline verification — no internet connection needed. Done in 30 seconds.
Admin → License → Activate
03
Document
Create a site, add a rack, drag in devices, map the ports. Export a professional PDF rack drawing the moment you're ready to hand over.
Site → Rack → Export PDF
04 — Pricing

SIMPLE, HONEST
PRICING.

Start free — forever. No credit card, no trial timer. Upgrade when you need more seats or sites. No per-rack fees, no hidden charges, no internet required to run.

Annual
Monthly SAVE 17%
Free Forever
FREE
Try it — no commitment
£0
free forever · no card needed
  • 3 user accounts
  • 3 sites · unlimited racks
  • All device types
  • Drag-and-drop rack builder
  • Custom device library
  • Camera & NVR configuration
  • JSON import & export
  • PDF & CSV export
Get Started Free
Most Popular
PROFESSIONAL
For growing teams
£69
/mo
or £690/yr (save 17%)
  • 10 user accounts
  • 5 sites · unlimited racks
  • All Free features
  • Audit log & change history
  • Rack templates & duplication
  • Camera & NVR configuration
  • Custom device library
  • CCTV, RAID & battery tools
  • Asset license tracking
  • Email support (48h)
Upgrade to Professional
TEAM
For large estates
£149
/mo
or £1,490/yr (save 17%)
  • Unlimited user accounts
  • Unlimited sites & racks
  • All Professional features
  • Priority email support (24h)
  • Phone support
  • Dedicated onboarding
Upgrade to Team
ENTERPRISE
Large deployments & government
CUSTOM
volume pricing · annual contract
  • Unlimited users
  • Unlimited sites & racks
  • All Team features
  • SLA & dedicated support
  • Reseller & MSP licensing
  • Air-gap & offline deployment
Contact Sales
What's included
Free
£0		 Professional
£690/yr		 Team
£1,490/yr
User accounts 3 10 Unlimited
Sites 3 5 Unlimited
Racks Unlimited Unlimited Unlimited
Visual rack builder & port mapping ✓ ✓ ✓ ✓
PDF & CSV export ✓ ✓ ✓ ✓
Floor plan maps ✓ ✓ ✓ ✓
IP conflict detection ✓ ✓ ✓ ✓
Capacity planning view — ✓ ✓
Cable register — ✓ ✓
Client info & PDF cover page — ✓ ✓
Audit log & change history — ✓ ✓
Rack templates & duplication — ✓ ✓
Camera & NVR configuration ✓ ✓ ✓
Custom device library ✓ ✓ ✓
CCTV, RAID & battery tools — ✓ ✓
Asset license tracking — ✓ ✓
App branding & branded PDFs — ✓ ✓
Priority support & onboarding call — — —
How we compare
Free
£0		 Professional
£690/yr		 Team
£1,490/yr		 D-Tools Cloud
£850+/yr		 IT Glue
£275+/yr/user		 Sunbird
£185+/rack/yr
Offline / air-gap ✓ ✓ ✓ ✓ ✗ ✗ ✗
Visual rack builder ✓ ✓ ✓ ✓ ✓ ✗ ✓
Audit log — — ✓ ✓ ✓ ✓ ✓
No per-rack / per-device fees ✓ ✓ ✓ ✓ ✓ ✓ Per rack
Simple self-hosted install ✓ ✓ ✓ ✓ Cloud only Cloud only Cloud only
Free tier Forever 14 days 14 days 14 days Demo only 14 days Demo only

Licenses are offline key strings — no internet needed to activate. Data never leaves your network. Read the FAQ →

05 — FAQ

COMMON
QUESTIONS.

Does Racketeer need internet access?
No. After installation it runs completely offline. License activation is done by pasting a key string — no connection needed. Your data never leaves the network.
Can I pay monthly instead of annually?
Yes — use the toggle on the pricing section to switch between annual and monthly billing. Annual billing saves you roughly 17% and is the default. Both options include the same features. The Free plan is free forever — no card, no timer. Upgrade to a paid plan whenever you need more seats or sites.
Do I need to know Docker to use this?
No. On Windows, Racketeer installs as a native background service — just run the installer, no Docker needed. On macOS and Linux it ships as a simple Docker-based deployment for a clean, self-contained install. Either way the installer handles everything automatically.
What happens when my license expires?
Your data is safe. Racketeer switches to read-only mode — all racks remain visible and exportable, but saves are blocked until you renew. No data is ever deleted.
Can the whole team use one installation?
Yes. Install on any server on your network and share the URL (e.g. 192.168.1.10:3000). Seats control how many user accounts can be created — not connections.
Is there a free trial?
Yes — the public beta is fully functional with a pre-activated 999-seat license valid until March 2027. Download it, explore everything, then buy when you're confident.
06 — Download

TRY THE
BETA FREE.

Fully functional. Pre-activated 999-seat license until March 2027. No credit card, no sign-up required.

Download for Windows macOS / Linux (Docker)

Windows 10+ · macOS 12+ · Ubuntu 20.04+ / RHEL 8+

Quick Start — Windows
# 1. Run the installer
Racketeer-Setup-x.x.x.exe

# Windows installs as a background
# service — no Docker required.

# 2. Open in your browser
http://localhost:3000

# 3. Default login
Username:  admin
PIN:       0000
07 — Contact

GET IN
TOUCH.

Want to see Racketeer in action or have a question? Fill in the form and we'll be back in touch within one business day.

1
Send us a message
Tell us what you need — demo, pricing, or a general question
2
We'll reach out
Expect a reply within one business day
3
See it in action
Get a personalised demo, or start free with the download yourself
Typically reply within one business day. Urgent? Email hello@racketeer.io directly.
✓ Message received — we'll be in touch within one business day.

STOP DRAWING
RACKS IN VISIO.

Start free today — no credit card, no trial timer. Get your first racks documented in minutes.

Download Free → Talk to Us